Privacy Policy
This Privacy Policy explains how Stoneferry collects, uses, and safeguards information when you visit our website or use our services. This is a general template and should be reviewed and adapted to reflect your actual data practices and applicable law before publication.
Last updated: [Insert date]
1. Who we are
Stoneferry ("we", "us", "our") provides portfolio intelligence tools that help users monitor and analyse their digital asset holdings across multiple exchanges. This policy applies to all personal data processed through our website, dashboard, and related services.
2. Information we collect
We may collect the following categories of information:
- Account information — name, email address, and login credentials you provide when registering.
- Connected account data — API keys or read-only credentials you choose to link, and the portfolio data retrieved through them.
- Usage data — pages visited, features used, device type, browser, and approximate location, collected automatically.
- Communications — information you submit through contact forms, support requests, or correspondence with us.
- Cookies and similar technologies — as described in Section 7 below.
3. How we use information
We use collected information to: provide and maintain our dashboard and analytics features; authenticate and secure user accounts; respond to inquiries and provide support; improve and develop our services; monitor usage patterns and detect misuse; and comply with legal obligations. We do not use your portfolio data to make trades or move funds on your behalf.
4. Legal basis for processing
Where applicable law requires a legal basis, we rely on: performance of a contract with you (providing the service you signed up for); your consent (for optional features such as marketing communications); and our legitimate interests (improving our services and maintaining security), balanced against your rights.
5. Sharing of information
We do not sell personal information. We may share data with: service providers who help us operate our platform (such as hosting and analytics providers), under confidentiality obligations; professional advisors where necessary; and authorities where required by law or to protect our rights. Any third parties are expected to handle data in accordance with applicable data protection standards.
6. Data retention
We retain personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we take steps to delete or anonymise it, subject to legal retention requirements.
7. Cookies and tracking
We use cookies and similar technologies to operate essential site functions, remember preferences, and understand how our site is used. You can control cookies through your browser settings; disabling certain cookies may affect site functionality. A detailed cookie list is available upon request.
8. Data security
We apply reasonable technical and organisational measures intended to protect personal data against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International data transfers
If personal data is transferred outside your country of residence, we aim to ensure appropriate safeguards are in place in accordance with applicable data protection law.
10. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict use of your personal data, object to certain processing, and request data portability. To exercise these rights, please contact us using the details on our Contact page. We will respond within a reasonable timeframe, subject to applicable law.
11. Children's privacy
Our services are not directed to children, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
12. Third-party links
Our website may contain links to third-party sites, including connected exchanges. We are not responsible for the privacy practices of those third parties, and we encourage you to review their respective policies.
13. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised version on this page with an updated date. Continued use of our services after changes take effect constitutes acceptance of the updated policy.
14. Contact us
If you have questions about this Privacy Policy or how we handle personal data, please get in touch via our Contact page.